At Univio, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

Personal Information: When you register on Univio, submit a university application, or contact us, we may collect your name, email address, phone number, ID number, academic records, and other application-related details.

Non-Personal Information: We collect browsing data such as IP addresses, cookies, and usage analytics to improve our platform and user experience.

2. How We Use Your Information

• To process and facilitate university applications on your behalf.

• To match you with suitable degree programmes, bursaries, and funding opportunities.

• To improve our platform, services, and student experience.

• To send application updates, deadline reminders, and relevant notifications (you can opt out of marketing communications at any time).

• To comply with legal requirements and prevent fraudulent activities.

3. How We Share Your Information

• We do not sell or rent your personal information to third parties.

• We may share necessary data with partner universities, NSFAS, and trusted service providers solely to facilitate your application process.

• In cases of legal obligation, we may disclose information to comply with applicable laws or to protect our rights.

4. Cookies & Tracking Technologies

• We use cookies to enhance your browsing experience and analyse platform performance.

• You can adjust cookie settings through your browser, but disabling cookies may affect platform functionality.

5. Data Security

• We implement industry-standard security measures to protect your personal data from unauthorised access or misuse.

• While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

• You have the right to access, update, or request deletion of your personal data by contacting us directly.

• You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or messaging us directly on WhatsApp.

7. Third-Party Links

Our platform may contain links to third-party websites, including university portals and funding bodies. We are not responsible for their privacy policies or content and encourage you to review them independently.

8. Changes to This Privacy Policy

• We reserve the right to update this policy at any time. Changes will be posted on this page with an updated effective date.

• Your continued use of Univio after any updates constitutes your acceptance of the revised policy.

9. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@univio.co.za